A HostOffice exclusive
Remote cleaning inspection, by video call.
Every clean checked on video, live with your cleaner, before the guest arrives. The consistency of a five-star hotel — without sending your housekeepers across town.
The problem
Cleaning is the leading cause of negative reviews. And the most avoidable.
A stray hair in the bathroom, an overlooked space under the bed, a missing roll of toilet paper: tiny details that cost stars, refunds and owners. Checking every clean in person is prohibitively expensive; checking nothing is out of the question.
With no checks
Quality rests on each cleaner's conscientiousness, every single day. The first warning sign is a furious message from a guest — too late.
With site visits
A housekeeper criss-crossing the city: 30 to 45 minutes per property, endless mileage, a cost that balloons with your portfolio.
With HostOffice
A 5-to-10-minute live video check, systematic, documented and signed off before every arrival. The best of both worlds.
How it works
What does an inspection look like?
The cleaner calls us on video
At the end of the clean, your cleaner starts a video call from their smartphone. No app to install, no dedicated equipment.
We guide the check, live
Our inspector works through your checklist: room by room, point by point. Anything that needs redoing is fixed immediately, while the cleaner is still on site.
The property is signed off
Time-stamped captures, points verified, any reservations noted: you receive a clear report. The property is declared ready for check-in.
The checklist
Your standards, turned into inspection points.
We start from the essentials and add your own criteria: cushion arrangement, welcome amenities, signature scent, instructions specific to each property.
The checklist evolves with you: any guest comment can become a new inspection point, so the same mistake never happens twice.
The benefits
What remote inspection changes, in practice.
Consistent quality
100% of cleans checked against the same list — no more lottery depending on the cleaner or the day.
Zero failed check-ins
Oversights are corrected during the clean, not discovered by the guest at 7 p.m.
Housekeepers refocused
Fewer miles spent on spot checks, more time to train teams and perfect the properties.
Evidence on file
Time-stamped captures: a solid record for guest disputes and owner questions alike.
Included in the Excellence plan · Available à la carte
Watch an inspection live.
Book a demo: we inspect one of your properties with your cleaner, in real conditions.